Welcome and thank you for your interest in the Simon app! The app is currently in a “beta” test, where we are collecting feedback and learning from users like you!

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Because we’re in Beta, onboarding has a few extra steps. We appreciate your patience and have provided onboarding guides below for iPhone and Android users. We recommend that care partners download the app first, then pair it with their loved one’s phone, rather than the other way around. 

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We look forward to hearing your feedback and supporting you and your loved ones. Please contact support@simon.health with any issues that may arise while onboarding or using the app. Thanks!